Last Updated: October 7, 2025
This Privacy Policy describes how Loonix ("Company," "we," "us," or "our") collects, uses, and protects your information when you use the Transcribe | AI mobile application (the "Application").
We value your privacy and are committed to protecting your personal data by adhering to strict information processing standards.
1. What Information We Collect
Information You Provide:
- Account Data: When you create an account, we may collect your email address.
- Your Content (Not Stored): We temporarily process the audio files you record or upload to the Application, as well as the text data generated from them (transcriptions, summaries, etc.). Important: we do not store your content (audio files or text) on our servers after processing is complete.
Information Collected Automatically:
- Usage Data: We may collect anonymous information about your interaction with the Application, such as the features you use and the time and duration of your sessions, to analyze and improve our Services.
- Technical Information: We may collect information about your device, including its model, operating system, and unique device identifiers, to ensure the stable performance of the Application.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Services: To temporarily process your audio files, generate text, and provide all AI analysis features in real-time.
- Communication: To send you service notifications, information about updates, and to respond to your support inquiries. We will use your email address for this purpose.
- To Improve the Application: To analyze anonymous usage trends and optimize our algorithms and user interface.
- Security: To protect our Services and users from fraudulent or illegal activity.
3. Data Transfer to Third Parties
- Third-Party Service Providers (AI Vendors): To perform its functions, the Application transfers your content (audio and text) for processing to third-party service providers (AI model providers). This transfer is necessary to provide you with the Services. We work with vendors who adhere to high privacy standards.
- Legal Requirements: We may disclose your information if required by law or in response to a valid request from public authorities.
4. Data Storage and Security ("Zero-Storage Policy")
We adhere to a strict policy of not storing your user content.
Audio files and the text generated from them are transmitted for processing over a secure, encrypted connection (e.g., TLS/SSL) and are permanently deleted from our systems immediately after the analysis result has been provided to you in the Application.
The only data we store on our servers is your account information (email) and anonymous Application usage data. We take all reasonable technical measures to ensure the security of data during its transmission and short-term processing.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal data (e.g., email), including the right to access, correct, or delete your information. To exercise these rights, please contact us.
6. Children's Privacy
Our Application is not intended for use by individuals under the age of 13 (or another age as required by the law in your country). We do not knowingly collect personal information from children.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. The new version of the Policy becomes effective upon its publication. We recommend that you periodically review this Policy for any changes.
8. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Website: loonix.dev